SB+Troubleshooting+and+Maintenance

**Troubleshooting and Maintenance Resources**
SMART Tech Support Chat - Start a Conversation with tech support SMART SupportLink Newsletter - Read current issue or subscribe - Two-page guide to basic care and troubleshooting – Would probably be a good resource to copy and distribute at school (except for the part about dry-erase markers)- Two-page collection of links to most popular knowledge base articles - A five-page flow chart based on the status of the Smart Board's ready light

- 600i2 Series User Manual UF45 Projector User Manual - 600i3 Series User Manual - UF55 Projector Manual
 * Manuals**

Cleaning the Screen Cleaning Marker Stains from Screen I Cleaning Marker Stains from Screen II Disinfecting the Screen Mr. Clean and His Abrasive Associates Are to be Avoided
 * Screen Maintenance**

UF45 Projector Beeps UF45 Projector Indicator Lights UF55 Projector Doesn’t Work Cleaning Your UF45 Projector Adjusting Your UF 45 Projector’s Image Alignment Replacing Your UF45 Projector Lamp Optimizing Projector Life
 * Projector Troubleshooting and Maintenance**

Pointer Sticks in One Place on Board Pointer Doesn’t Move [| Screen Goes Blank After a Period of Inactivity] PowerPoint Video Clips Don’t Play on Screen (Laptops) Pen Tray Lights Remain Lit When Pens or Eraser are not in Use Pen Tray Tools Not Detected
 * Specific Board Issues**

Pen Pointer Appears Instead of Mouse Pointer (Vista) Designating the Correct Display for Multiple Displays (Windows 7)
 * Specific Operating System Issues**